It occurred this Monday on the Madrid Cercanías service It seems to have had an impact on both passengers and workers. Hours after dozens of passengers were forced to get off a train and arrive on foot at the Atocha station after an hour “locked in” and “without air,” a driver has not hesitated to send a strong message to users through the train’s public address system, as has been advanced The reason.
Before a new delay in Surroundings and with the convoy stopped for half an hour, the worker has urged the passengers to “make complaints” or “complaints on social networks”while apologizing for the incident.
“On this train everything is in order, you can rest assured,” he begins. “This service is being degraded day by day by incompetents who run companies that belong to everyone,” he stated.
The driver has stressed to the train passengers that what happens on Cercanías “affects everyone”. “We are going to continue waiting for the signs to open, I have already asked them to tell us what is happening three times but here we continue,” she adds, while once again asking for forgiveness: “I’m really sorry.”
This Monday morning, dozens of service users had to get off the convoy and go walking to your destination in Atocha after being detained for an hour at Téllez Street for a “failure in signaling at the exit of Atocha“.
As a consequence of this incident, average delays of 25 minutes have been recorded on lines C-2 (Guadalajara-Chamartín), C-7 (Alcalá de Henares-Príncipe Pío) and C-8 (Guadalajara-Cercedilla).
