The Twitter account I’m a waiterknown for sharing hospitality-related stories, has published a restaurant owner’s response to a consumer’s negative review. complained about the prices.
“A armed robbery. They charged me eight euros for two thirds of Amstel without alcohol (four euros each). The drinks took a long time to arrive and the appetizers were of poor quality and quantity,” the customer wrote.
Furthermore, he added that they had thrown out “in a hurry” because the table they were sitting at “was reserved, there being enough tables in the establishment” and he ended his review by making clear his intentions not to go to the establishment again.
Faced with the bad review, the owner of the restaurant did not hesitate to answer: “At the moment we do not use guns to serve customers. I am very sorry that you are not able to read prices on the menu, nor are you able to decide if you want to sit at a restaurant’s table accepting its rules and prices.
And he concludes: “You are right, we have since 2005 trying to kick out clients“The faster the better, it is the maximum objective that any public place has, but we have not yet achieved it… Thank you very much for your time.”
